Terms of Use & Medical Disclaimer
Please review the following terms regarding website use and clinical service information at Medveel Medical Centre.
The information provided on this website is for general informational and educational purposes only and does not constitute formal medical diagnosis or emergency dispatch. In life-threatening emergencies, please call our 24/7 hotline directly or visit our facility in Githurai 45 immediately.
1. Nature of Website Information
The materials and articles published on this website are provided solely for general public education and awareness. They do not constitute formal medical diagnosis, individualized prescription, or binding treatment protocols. Always seek the direct evaluation of a qualified medical practitioner for any health concerns.
2. Emergency Walk-in Policy
Medveel Medical Centre is open 24 hours a day, 7 days a week. Clinical cases arriving at our facility are assessed based on clinical urgency (triage). Patients presenting with critical or life-threatening symptoms receive immediate priority attention.
3. Online Booking & Consultations
Appointment requests submitted via our website or WhatsApp represent a preliminary scheduling request. A confirmation is sent via SMS, WhatsApp, or phone call. In the event of unforeseen clinical emergency surges, walk-in triage takes precedence.
4. Social Health Authority (SHA) Status
As explicitly stated on this site, Social Health Authority (SHA) and SHIF integration is currently marked as "Coming soon". Prior to full public activation, outpatient services are accessible via standard cash, M-PESA, and mobile payments.
5. Intellectual Property
All logos, wordmarks, graphic identifiers, and written text on this website are the property of Medveel Medical Centre and are protected under relevant copyright laws.
6. Questions or Inquiries
If you have any questions regarding these terms, please contact our administration at info@medveel.co.ke or call 0180797900.